Jackpot City Privacy Policy

This privacy policy explains how Jackpot City Casino, operated by Baytree Interactive Ltd, collects, uses, and protects your personal information when you use our website and mobile app.

Information We Collect

We collect information you provide during registration (name, date of birth, address, email, phone number), payment information needed to process deposits and withdrawals, identity verification documents, and technical data such as IP address, device type and browsing activity on the site.

How We Use Your Information

Your data is used to verify your identity, process transactions, comply with licensing and anti-money-laundering obligations under Kahnawake Gaming Commission requirements, communicate with you about your account and promotions, and improve our services.

We share data with payment processors (including Digiprocessing Limited for certain transactions), identity verification providers, regulatory authorities where required by law, and affiliated companies within the Cityviews group.

Data Security

All data is transmitted using SSL encryption and stored on secure servers with restricted access. We retain personal data for as long as required by licensing and legal obligations, typically several years after account closure.

Your Rights

You may request access to, correction of, or deletion of your personal data, subject to our legal retention obligations. You may also opt out of marketing communications at any time while retaining your account.

Cookies

The site uses cookies to enable core functionality, remember your preferences and analyze site usage. Cookies must be enabled to register or log in.