Jackpot City Terms and Conditions

These terms and conditions govern your use of the Jackpot City Casino website and mobile app, operated by Baytree Interactive Ltd under Kahnawake Gaming Commission licence number 01059. By registering an account, you agree to be bound by these terms.

Eligibility

You must be at least 18 years old, or the legal gambling age in your province if higher, to register. Accounts are limited to one per person, household, email address, phone number and payment card. Residents of Ontario, Alberta and a number of restricted international jurisdictions are not permitted to register.

Account Verification

The casino reserves the right to request identity verification documents at any time, and verification is mandatory before withdrawals, particularly once transactions reach €2,000 cumulatively. Providing false information may result in account closure and forfeiture of funds.

Bonus Terms

All bonuses are subject to wagering requirements as set out on the promotions page, with a default of 70x where no specific requirement is stated. Bonus funds are held separately from cash and cannot be withdrawn until wagering is complete. The casino may void bonuses in cases of irregular play, including bets exceeding 30% of the bonus value.

Withdrawals

Withdrawals are subject to a minimum 24-hour reversible pending period and are not processed on weekends. The casino may cap withdrawals from bonus funds and may request additional documentation for large or unusual transactions.

Account Suspension and Closure

The casino reserves the right to suspend or close accounts found to be in breach of these terms, engaging in fraudulent activity, or registering from a restricted jurisdiction. Players may request self-exclusion or account closure at any time through customer support.

Changes to These Terms

The casino may amend these terms at any time, with changes taking effect upon posting to the website. Continued use of the account after changes constitutes acceptance of the revised terms.